Information about Inverted Labs and Atlassian Apps

Last Updated: March 24, 2026

Inverted Labs (“Company”, “we”, “us”, “our”) provides applications and services for Atlassian products (such as Jira and Confluence) and operates the website https://invertedlabs.io (the “Services”).

This Privacy Policy explains how we handle information when you use our Services.

This policy applies to:

• Our website
• Our Atlassian Marketplace apps
• Any related support or communication channels

Our apps access data within Atlassian products strictly as required to provide functionality. This may include:

• Issue data (e.g., summaries, metadata, custom fields such as estimates)
• Project and configuration data
• User account identifiers (e.g., accountId)

All data accessed by our apps remains within Atlassian systems.
We do not store, process, or transmit customer data outside of Atlassian infrastructure.

If you contact us (e.g., for support), we may receive:

• Name and email address
• Support request details

This information is used solely to respond to inquiries.

Our website may collect minimal technical information such as:

• IP address
• Browser type
• Basic usage data

This is used for site operation and basic analytics.

We use information only to:

• Provide and operate our apps within Atlassian products
• Respond to support requests
• Maintain service reliability and security

• We do not store or process Atlassian customer data outside of Atlassian systems.
• All app data handling occurs within Atlassian’s infrastructure (e.g., Forge platform or Atlassian-hosted services)

• We do not retain Atlassian customer data outside Atlassian systems
• Support communications are retained only as long as necessary to resolve requests

We do not sell or share customer data.

We may disclose limited information only:

• When required by law
• To respond to valid legal requests

• Our apps interact with Atlassian products via authorized APIs
• We follow Atlassian Marketplace Partner requirements and security guidelines
• Data access is limited to what is necessary for app functionality

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your data
• Object to or restrict processing

Because customer data remains within Atlassian systems, requests related to product data should be directed to your Atlassian administrator.

For other inquiries, contact: privacy@invertedlabs.io

Our website may use minimal cookies or similar technologies for:

• Basic functionality
• Aggregate analytics

You can control cookies through your browser settings.

Our apps do not transmit Atlassian data to external third-party services.

Our Services are not directed to individuals under 13 (or applicable age). We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

Inverted Labs
Email: privacy@invertedlabs.io
Website: https://invertedlabs.io